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Helplines and crisis contacts

If you are at all concerned about your mental health, or that of a friend or relative, help is available.

You can contact:

  • your doctor

  • the hospital emergency department (for urgent care)

  • support helplines – we have provided some resources below.

Organisations in Sweden that offer assistance for mental health issues

Anhöriglinjen (Relative line)
Anhöriglinjen (Relative line) is a national support phone and is staffed by relatives or those who have been close to someone struggling with a mental condition, and they have a great amount of experience.
Mon – Tue, Thu – Fri 10.00–12.00, 13.30–15.00. Wed 19.00–21.00.
Phone: 0200-239 500

Anonyma Alkoholister (Anonymous Alcoholics)
AA, Anonymous Alcoholics have a helpline where you can call anonymously and ask questions about the AA and alcohol. It is also for people who have relatives or people close to them who drink too much. Those answering the phone have plenty of experience of alcohol misuse and are sober alcoholics.
The helpline is open Mon-Sun all year round 11.00 -13.00 and 18.00 -20.00
Phone: 08- 720 38 42

Jourhavande kompis (On-call buddy)
Jourhavande kompis (on-call friend) is a chat for children and young adults up to 25 years old where they can chat anonymously about anything.
You can find the chat and opening hours here: jourhavandekompis.se

Jourhavande medmänniska (On-call human being)
Sometimes you’re in need of sharing your experiences, your thoughts and feelings with someone who listens. Jourhavande medmänniska (On-call human being) is for you who is looking for compassionate human support at nighttime.
Opening hours and more information: jourhavande-medmanniska.se
Phone: 08-702 16 80

Jourhavande präst (On-call priest)
Jourhavande präst (On-call priest) is open for anyone who needs compassionate human support at night.
Call 112 and ask to speak with a on-call priest. You can also send in a digital letter or chat.
More information: Svenska kyrkans webbplats

Kvinnofridslinjen (Women peace line)
Supportline for you that has suffered through threats or violence. Relatives are also welcome to call. You can be anonymous and the call won’t be visible on the phone bill.
Phone: 020-50 50 50
More information at: kvinnofridslinjen.se

Kyrkans Jourtjänst (The church’s on-call service)
To share the hard things with someone makes a difference. You can contact the on-call phone or SOS-mailbox anonymously. Those answering the call have professional secrecy and are trained to give emotional support in difficult situations.
Phone: 031–800 650
If you prefer writing then you can turn to the SOS-mailbox and get a reply within 72 hours. Log in and opening hours at: kyrkansjourtjanst.se

Maskrosbarn (Dandelion children)
Maskrosbarn (Dandelion children) offers support via chat for you who has a parent that misuse or has an addiction, is mentally ill or is violent towards you.
Support chat open Mon-Fri 14.00-16.00 and Sun-Thu 20-22

PrevenTell – Hjälplinjen vid oönskad sexualitet (Help line with unwanted sexuality)
PrevenTell is a national helpline that you can if you feel you have lost control over your sexuality, if you are worried regarding thoughts and actions, or if you are scared of hurting yourself or others. The call is free of charge and will not appear on your phone bill.
You can call whenever and leave a message on the answering machine.
Phone: 020-66 77 88

Shedo
Shedo is for you suffers from an eating disorder and/or self-harm behaviour.
Their support chat is open Mon-Thu and Sat-Sun 20-22

Spes
Support line for you who have lost someone because of suicide.
Open Mon-Sun 19.00-22.00
Phone: 020-18 18 00

Tilia
Tilia gives compassionate human support for young and young adults, regardless or gender identity or mental wellbeing.
Support chat is open Mon-Sun 21.00-22.30 and Thu 15.00-16.30

Tjejzonen (Girl zone)
At Tjejzonen you can talk to a Big sister that listens to you when you need it.
Their support chat is open Mon-Thu and Sun 20.00-22.00

Tris – Tjejers rätt i samhället (Girls rights in society)
At Tris you can get support if you feel limited by your family or relatives, or if you have experienced threats or violence when you try to make your own choices.
They have a national helpline that is open Mon-Fri 9.00-17.00
Phone: 0774-40 66 00

Under Kevlaret
At Under Kevlaret you can talk about anything, for example, loneliness, break-ups, anxiety family trouble, drug problems, sex and love.
Their support chat is open Mon-Wed and Sun 20.00-22.00

Ätstörningslinjen (Eating disorder line)
Eating disorder line is a national support line hat you can call if you have thoughts around eating disorders. The line is staffed by individuals who themselves have experiences of eating disorders. ’
Phone: 020-20 80 18

Självmordslinjen (Suicide line)
Suicide line is available via chat or phone for you who have thoughts of taking your own life, or for you who has questions regarding relatives thinking of taking their lives. If you’re having trouble reaching us you can email your phone number and we will call you up.
More information and chat: mind.se/sjalvmordslinjen
Phone: 90 101

Föräldralinjen (Parent line)
Are you worried about your child or a child close to you? Then you can call the Parent
phone at: 020-85 20 00

Open Mon-Fri 10.00–15.00 and Thu 19.00–21.00

Äldrelinjen (Elderly line)
The elderly line is for you who are feeling mentally unwell or wants someone to talk to.
Open Mon-Fri 8.00-19.00 and Sat-Sun 10.00-16.00
Phone: 020-22 22 33

Great Britain

Childline
Childline offers free and confidential counselling service for young people up to 19 years old in the UK
Call 0800 1111 or chat

Samaritans
Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland, often through their telephone helpline.
Call 116 123 or email

CALM
The Campaign Against Living Miserably (CALM) is leading a movement against suicide. CALM runs a free, confidential and anonymous helpline as well as a webchat service, offering help, advice and information to anyone who is struggling or in crisis.
Call 0800 58 58 58 or chat

Anxiety UK
Anxiety UK is a UK national registered charity formed in 1970 for those affected by anxiety disorders. It is a user-led organisation, run by sufferers and ex-sufferers of anxiety disorders. The NPS claims to be the largest national charity dealing with anxiety in the UK.
Call 03444 775 774 or text 07537 416 905 or chat

Papyrus
Papyrus is the UK Charity for the prevention of young suicide (under 35). They offer training for professionals and offer advice for people living with mental relatives and their kins. They stand with the LGBTQIA+ community, and their suicide prevention helpline is for everyone.
Call 0800 068 4141 or text 07860 039967 or email pat@papyrus-uk.org

Rethink Mental Illness
Rethink Mental Illness works to help everyone affected by severe mental illness, such as schizophrenia and bipolar disorder, recover a better quality of life. It provides effective services and support and campaigns for change through greater awareness and understanding.
Call 0300 5000 927 or email advice@rethink.org

No panic
No panic offers advice, support, recovery programs and help for people living with phobias, OCD and any other anxiety-based disorders. No Panic also provides support for the carers of people who suffer from anxiety disorders
Call 0300 7729844 or email sarah@nopanic.org.uk

Mind
Mind offers information and advice to people with mental health problems and lobbies government and local authorities on their behalf. They also provide legal advice on mental health related law.
Information line: 0300 123 3393 or text 86463
Lawline: 0300 466 6463 or email legal@mind.org.uk

PANDAS
PANDAS supports women and their families who are suffering from perinatal mental illness, anxiety or depression. They also help people find local support groups around the UK.
Call 0808 1961 776 or email info@pandasfoundation.org.uk

Young Minds
YoungMinds Crisis Messenger offers 24/7 support across the UK if you are experiencing a mental health crisis involving abuse or assault, self-harm, suicidal thoughts, bullying or relationship issues
Text 85258

SANE
SANE provides emotional support, guidance and information to anyone affected by mental illness, including families, friends and carers. Their mental health service is confidential to provide a safe space for people to talk about the things they are affected by.
Text 07984 967 708 with your first name and number or email support@sane.org.uk

 

Or call the NHS helpline on 111 for advice.

Austria (German)

Im Notfall für Soforthilfe

Telefonseelsorge
Tel.: 142 (Notruf), täglich 0–24 Uhr
Telefon-, E-Mail- und Chat-Beratung für Menschen in schwierigen Lebenssituationen oder Krisenzeiten.
Online unter:
www.telefonseelsorge.at

Rat Auf Draht
Tel. 147 (Notruf), täglich 0–24 Uhr
Telefon-, E-Mail- und Chat-Beratung für Kinder und Jugendliche und deren Bezugspersonen in schwierigen Lebenssituationen oder Krisenzeiten.

Kindernotruf
Tel.: 0800 567 567
Der Kindernotruf ist eine 24-Stunden Telefonberatung in akuten Krisen sowie Konfliktsituationen

Die Psychiatrische Soforthilfe
Tel: 01- 31330
Online unter:
http://www.psd-wien.at/psd/52.html

telefonisch, ambulant, mobil: Beratung zu jeder Tages- und Nachtzeit

Notfallpsychologischer Dienst Österreich (NDÖ)

Tel: Mo – Fr | 9:00 – 17:00 Uhr: +699 – 18855400
Online unter:
www.notfallpsychologie.at

Beratungsstellen
Erwachsene

Kriseninterventionszentrum Wien

Hilfreiche Links zu Ansprechstellen in ganz Österreich und weiterführenden Informationen unter www.kriseninterventionszentrum.at.

Kinder- und Jugendtelefon

bittelebe
Online unter:
 http://bittelebe.at/#hilfe

 

Belgium (Flemish)

Belgium (French)

Centre de prevention de suicide:

https://www.preventionsuicide.be/fr/j-ai-besoin-d-aide.html

call: 0800 32 123

Denmark

Livliniens

https://www.livslinien.dk

are on 70 201 201

or chat online

https://bornetelefonen.dk/faa-hjaelp/

is aimed at children and teens who feel depressed or who have thoughts of self-harming and/or suicide.

You can chat or phone 116 111.

 

France

For children and young people up to 25:

https://www.filsantejeunes.com

0800 235 236

offers advice on all sorts of emotional challenges – from thoughts of suicide or self-harming to sexuality and relationships.

 

Germany (German)

Im Notfall für Soforthilfe
Wenn Sie sich in einer akuten Krise befinden, wenden Sie sich bitte an Ihren behandelnden Arzt oder Psychotherapeuten, die nächste psychiatrische Klinik oder den Notarzt unter 112

Telefonseelsorge
Anonyme Beratung (persönlich, per Telefon oder per App) 24 Stunden am Tag, kostenlos aus ganz Deutschland

Tel.: 0800 – 111 0 111 oder 0800 – 111 0 222
Web: www.telefonseelsorge.de

Beratungsstellen

Deutsche Depressionshilfe

https://www.deutsche-depressionshilfe.de/depression-infos-und-hilfe

Kinder- und Jugendtelefon

Nummer gegen Kummer

Für Kinder und Jugendliche – anonyme und kostenlose Beratung bei Kummer per Telefon, Chat und Webmail.

Telefon: 0800 – 111 0 333
Web: www.nummergegenkummer.de

Sprechzeiten: Mo bis Sa von 14 bis 20 Uhr
Beratung per E-Mail.

Elternberatung

Nummer gegen Kummer

Telefonische Beratung für Eltern – anonyme und kostenlose Beratung bei Schwierigkeiten mit Ihren Kindern oder bei Erziehungsproblemen per Telefon, Chat und Webmail.

Telefon: 0800 – 111 0 550
Web: www.nummergegenkummer.de

Sprechzeiten: Mo bis Fr von 9 bis 11 Uhr, Di und Do von 17 bis 19 Uhr

Eltern mit Baby online

Zur Unterstützung junge Eltern in Krisen (z.B. bei postpartaler Depression der Mutter)

Web: www.forum.vonanfang.de

Denmark – rikke@nisad.org
France- Alex@nisad.org

India

The helpline number is

1800-599-0019

and it is available in 13 languages and it works 24X7.

The helpline will offer mental health rehabilitation services with the objective of early screening, first aid, psychological support, distress management, mental wellbeing, promoting positive behaviour and psychological crisis management.

The helpline will also function as a lifeline to provide advice, counselling and reference in 13 languages to individuals, families, NGOs, parent associations, professional associations, rehabilitation institutes, hospitals or anyone in need of support across the country.

The 13 languages covered in the helpline for providing psychological support are Hindi, Assamese, Tamil, Marathi, Odia, Telugu, Malayalam, Gujarati, Punjabi, Kannada, Bengali, Urdu and English.

SHEROES is a specially designed online counselling App for women in India. Free chat counselling is available from 11 am till 4 pm IST on weekdays, but you can leave a message 24X7 and get a response during the working hours.

https://www.naaree.com/free-online-counselling/

 

Luxembourg

https://454545.lu/

provides advice and chat in Luxembourgish, French, German, English, Portuguese and Spanish and telephone support

on 45 45 45

in Luxembourgish, French and German

 

Netherlands

https://www.113.nl/

or call: 113

Norway

https://mentalhelse.no/fa-hjelp/hjelpetelefonen 

Call: 116 123

http://sidetmedord.no

SOS amitié:

https://www.sos-amitie.com

for a chat or

09 72 39 40 50 

help for all sorts of distress – there is also a line for English speakers in France:

01 46 21 46 46

Suicide écoute:

01 45 39 40 00 (24-hours)

La Croix Rouge Ecoute:

https://www.croix-rouge.fr/Nos-actions/Action-sociale/Ecoute-acces-aux-droits/Croix-Rouge-Ecoute-service-de-soutien-psychologique-par-telephone

or telephone: 0800 858 858

Switzerland

https://www.143.ch

provides chat, email support and telephone

(the number is 143)

in French, German and Italian for any life or emotional health issues.

 

Switzerland (German)

Im Notfall für Soforthilfe

Telefonseelsorge „Die Dargebotene Hand“
Tel: 143
Online unter:
www.143.ch

anonyme, kostenlose Beratung zu jeder Tages- und Nachtzeit

Kindernotruf Pro Juventute Beratung + Hilfe
Tel: 147 (anonym)
Online unter:
www.147.ch

Berät Kinder und Jugendliche in Schwierigkeiten.
Elternnotruf
Tel: 0848 35 45 55 (auf Wunsch anonym)
Online unter:
www.elternnotruf.ch

Für Eltern in Krisen- und Überforderungssituationen. Die Fachleute vom Elternnotruf begleiten durch die Krise, bieten aber auch längerfristige Hilfe.
Suizidalität
Online unter:
www.reden-kann-retten.ch/notfall

Bei drängenden Suizidgedanken oder Angst um jemanden finden Sie hier Adressen.

Beratungsstellen
Elternberatung Pro Juventute
Tel: 058 261 61 61
Online unter:
elternberatung.projuventute.ch

Beantwortet Fragen von Eltern und Bezugspersonen und bietet Unterstützung in Notsituationen.